Regd. office: Dhanuka Building, Seth Srilal Market, Bidhan Market Road, Siliguri – 734001, West BengalCall: +91 94340 06919 / +91 98321 23012Information site only – no online sales

Enquiry & Data Handling Policy

How trade enquiries sent to R R Agency are handled, how long they are kept, and what we never ask for.

Last updated: 24 October 2026.

This notice explains, in short, what happens to the details you send through the enquiry forms on this website. It forms part of our Privacy Policy.

What we ask for, and why

Name, business or shop name, town or city, State, mobile number, optional e-mail, the type of enquiry and your message. We ask only for what we need to understand your enquiry and to reply to you. The only purpose is to respond to your enquiry.

What we never ask for

Aadhaar, PAN or other ID numbers; bank, card or UPI details; OTPs; passwords; photographs of tickets; or any payment. If anyone asks for these claiming to act for R R Agency, do not provide them and report it at cybercrime.gov.in or on 1930.

How your enquiry is handled

  1. Your enquiry travels over an encrypted (HTTPS) connection.
  2. The website checks it automatically for spam and missing details. It is not saved in the website’s database.
  3. It is sent by e-mail to R R Agency, where only the people who handle enquiries can read it.
  4. We reply by phone, WhatsApp or e-mail.
  5. We delete the enquiry 12 months after our last contact, unless a business relationship begins.

No commitment

Sending an enquiry, or receiving a reply, does not create any appointment, supply arrangement, commission or contract. Any trade terms are agreed separately and in writing.

Your choices

You may ask us to show, correct or delete your details, or withdraw your consent, at any time. Contact: – rra.slg@gmail.com. Post: Dhanuka Building, Seth Srilal Market, Bidhan Market Road, Siliguri – 734001, West Bengal.